Error in Specify Credentials step of SUM

    Hi Guys,

    Here is the error message, which I get when providing the <sid>adm password.

    The update tool was unable to connect to the SAPControl web service on any of the detected instance numbers. Check that the SAP Start Services are running for all instances in the cluster. See SAP Note 1401712 for further information. Error while gathering information for all cluster instances from the instance with number <nn> on host <hostname> using the SAPControl web service API. For more information, see SAP Note 1401712. The method getSystemInstanceList returned more than one entry for the instance with number nn on host <hostname> and the two entries have different states.

    Any clue to it?

    Thanks and Regards,

    Ankit

    Hi Guys,Here is the error message, which I get when providing the <sid>adm password.The update tool was unable to connect to the SAPControl web service on any of the detected instance numbers. Check that the SAP Start Services are running for all instances in the cluster. See SAP Note 1401712 for further information. Error while gathering information for all cluster instances from the instance with number <nn> on host <hostname> using the SAPControl web service API. For more information, see SAP Note 1401712. The method getSystemInstanceList returned more than one entry for the instance with number nn on host <hostname>…

    Error in Specify Credentials step of SUM

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