RE: Unable to log into CMC for BI 4.0 after install

      We just installed BI 4.0 and i’m trying to log into CMC using the administrator account but it says that the ‘Account information is not regognized’

      any suggestions on what is wrong.

      I’ve tried with username: Administrator, admin, Admin

      nothing seems to work and I am not sure what to do next.

      I've just looked at the central configuration manager and i see the following:   Apache Tomcat - Running BW Publisher Service - Stopped SAP BO Mobile Authentication Server - Stopped SAP BO Mobile Processing Server - Stopped Server Intelligence Agent - Running   but i don't see any more servers there...   Thanks

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      1 Answers

        I’ve just looked at the central configuration manager and i see the following:

         

        Apache Tomcat – Running

        BW Publisher Service – Stopped

        SAP BO Mobile Authentication Server – Stopped

        SAP BO Mobile Processing Server – Stopped

        Server Intelligence Agent – Running

         

        but i don’t see any more servers there…

         

        Thanks

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