RE: SAP Business Objects BI Platform 4.0 SP2 Patch 7 setup
We have BOXI 4.0 installed on the DEVELOPMENT system. I have been asked to update it to patch 7. I am installing SP2 Patch 7 setup. In one of the installation screens it asks for
Connection Information for Existing CMS
CMS Port: 6400
Administrator Logon Information
User: Administrator(greyed out)
Error: Either the remote CMS cannot be reached, or the logon credentials are incorect.INS00013
For CMS Name i have provided the computer name and not the URL of CMS or localhost, The password is the correct one which i have used to login to CMS earlier. Can’t understand why is not accepting them.
Also i shutdown the services in Central Configuration Manager before installing. Should i perform the installation while the system is up. Can i change the user in Admin logon information?