RE: SAP Business Objects BI Platform 4.0 SP2 Patch 7 setup

      Hello Everyone

      We have BOXI 4.0 installed on the DEVELOPMENT system. I have been asked to update it to patch 7. I am installing SP2 Patch 7 setup. In one of the installation screens it asks for

      Connection Information for Existing CMS

      CMS NAME:

      CMS Port: 6400

      Administrator Logon Information

      User: Administrator(greyed out)

      Password:

      Error: Either the remote CMS cannot be reached, or the logon credentials are incorect.INS00013

      For CMS Name i have provided the computer name and not the URL of CMS or localhost, The password is the correct one which i have used to login to CMS earlier. Can’t understand why is not accepting them.

      Also i shutdown the services in Central Configuration Manager before installing. Should i perform the installation while the system is up. Can i change the user in Admin logon information?

      Kindly advise.

      Thanks.

      Hi,   yes - the CMS has to run during the setup. Starting and Stopping mechanisms are in the setup included.   Regards -Seb.

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      1 Answers

        Hi,

         

        yes – the CMS has to run during the setup. Starting and Stopping mechanisms are in the setup included.

         

        Regards

        -Seb.

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