RE: Issue with SUM tool in pre-processing phase:

      Dear Experts,

      We are in the process of upgrading ECC system from SP11 to SP23 using SUM tool. We were in the middle of Pre-processing stage, but the process got hanged and when we try to restart it using STARTUP.BAT file of SUM tool DSU services is not starting. When i click STARTUP.BAT , starting DSUI screen will popup and it will terminate in few seconds.Please find the attached screen shot and jump.trace file for your reference and kindly help us to resolve this issue as soon.

      Regards,

      SURYA

      Hi Surya,   Increase the online log file size and number of online logs.       Thanks Siva

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      Alex Martelli Supporter Asked on November 2, 2016 in 60 upgrade.
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      1 Answers

        Hi Surya,

         

        Increase the online log file size and number of online logs.

         

         

         

        Thanks

        Siva

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