RE: How-to-cancel one of items of SO

      Hello,

      I would like to cancel one of items of Sale Order.

      I can find “reject” in Actions button on Sales Orders WC.

      It, however, can only reject whole SO, not part of SO.

      Could you teach me how I can reject/cancel the one of items of SO after releasing SO?

      By the way, there is a “force confirmatin” action on Customer Demand. Though I tried to discard only the unnecessary item with the action, the item was sent to Delivery Proposals and it was returned if I “reject” it in Schedule Lines. At last, I cannot discard the item. Is there a way to discard/cancel only the specific item in Sales Scenario ?

      Best regards,

      Naoki

      Hi Naoki,   After you have done Undo Released on the OD, you can do the followings to cancel the OD.   1. Search the related Warehouse Order using the delivery ID under Monitoring -> Warehouse Order 2. Edit the warehouse and click Adjustment Confirmation 3. Select the item you want and click Enable Entry 4. Enter reverse quantity (e.g  -3 ) and save   You will now be able to cancel the OD.   Best Regards, Fred

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      TOPCONSULTANT Doctor Asked on November 2, 2016 in business bydesign.
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      1 Answers

        Hi Naoki,

         

        After you have done Undo Released on the OD, you can do the followings to cancel the OD.

         

        1. Search the related Warehouse Order using the delivery ID under Monitoring -> Warehouse Order

        2. Edit the warehouse and click Adjustment Confirmation

        3. Select the item you want and click Enable Entry

        4. Enter reverse quantity (e.g  -3 ) and save

         

        You will now be able to cancel the OD.

         

        Best Regards,

        Fred

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