RE: How-to-cancel one of items of SO
I would like to cancel one of items of Sale Order.
I can find “reject” in Actions button on Sales Orders WC.
It, however, can only reject whole SO, not part of SO.
Could you teach me how I can reject/cancel the one of items of SO after releasing SO?
By the way, there is a “force confirmatin” action on Customer Demand. Though I tried to discard only the unnecessary item with the action, the item was sent to Delivery Proposals and it was returned if I “reject” it in Schedule Lines. At last, I cannot discard the item. Is there a way to discard/cancel only the specific item in Sales Scenario ?
After you have done Undo Released on the OD, you can do the followings to cancel the OD.
1. Search the related Warehouse Order using the delivery ID under Monitoring -> Warehouse Order
2. Edit the warehouse and click Adjustment Confirmation
3. Select the item you want and click Enable Entry
4. Enter reverse quantity (e.g -3 ) and save
You will now be able to cancel the OD.